ICT Manager

Radici Plastics India is the Indian company (Employee User Base : approx 100-150 employees) of the High Performance Polymers Business Unit of RadiciGroup, one of the world’s leading producers of a wide range of chemical intermediates, polyamide polymers, engineering plastics, synthetic fibres, with approximately 3,000 employees, and a network of production and sales sites located throughout Europe, North America, South America and Asia.

The position reports hierarchically to the Country Director and functionally to the Global IT Manager of HPP Business Unit.

Tasks and responsabilities:

Management, monitoring and updating of the local ICT Infrastructure

• operational administration for both physical and virtual Servers (e.g. OS update, backups, etc.)
• operational administration for Clients devices (PCs, Laptops, Thin Clients, Barcode Readers, Smartphones, etc.)
• operational administration for Output devices (Printers, Label printers, etc.)
• operational administration for Network devices (Switches, Routers, Firewalls, Cabling, etc.)
• deployment of new Servers, Clients, Network and Output devices assuring “ICT compliance” to guidelines defined by the Corporate ICT Structure
• deploy security update and security patch

First level support (help desk)

• taking charge of all ICT support requests (Ticket) created within the Help Desk system (or differently communicated) – first level support
• engagement and collaboration with the second level support (Internal and/or External), by opening of Tasks within the Help Desk system
• monitoring the progress of Tickets and Tasks

Management of local suppliers

• management of contracts with local suppliers (e.g. deadlines and renewals for software maintenance, hardware maintenance, connectivity services, cloud services, etc...)

ICT budget management

• collection of needs/opportunities related to the ICT processes / services
• planning of requirements related to maintenance of local software systems, hardware and TLC services (See Above)
• drafting of ICT budget proposals, in collaboration with Corporate ICT Structure, to submit to the related approval process
• constant monitoring of CAPEX and OPEX ICT expenditure progress

Contribute to the local data security

• monitor the local antivirus system and maintain it updated
• monitor and apply the latest software security patches
• monitor the possible data breach events/risks

ICT Project management

• management / lead / support to ICT projects, for both “local” and “corporate” initiative

Technical and soft skills:

• Work experience of 8-10 years in a Manufacturing company and atleast  2-3 years with similar exposure in the role
• SAP Exposure is must with any Manufacturing Organisation
• degree in Technical IT or Engineering
• fluent in English both Written and Spoken

Work Location :

Halol (Gurjarat) or Gurgaon